UK Auction Line News. Issue 9

The leading ezine of users of Ebay.co.uk...

13.10.2003

The Path to Power Selling

Archive

Editor's Note

Welcome to the 9th issue of the UK Auction Line Newsletter <$firstname$>

Two interesting pieces of news have come out this week. Firstly Paypal have announced the launch of PayPal UK, its first International Web site. The main effect for UK users is the reduction or elimination of withdrawal fees. Up until now it has cost 50p to transfer funds from your PayPal to your bank account. With immediate effect the fee drops to 25p for withdrawals of under £50 and feeds are completely waived for withdrawals of over £50.

The second piece of news will not actual effect Ebay UK users just yet but if it proves a success it will no doubt be introduced here soon. It is the introduction of subtitles in the listing. The subtitle is a new upgrade on eBay.com, which will appear below the item title on the search and listing pages. Ebay state that by adding a subtitle to the listing buyers would be able to view more information ass they browse through categories. The charge to use this service is 50 cents ( 30p) and it will interesting to see if this proves to be value for money or not.

In Newsletter 8, I mentioned that it would be nice to have some response from readers but I received an e-mail the other day that I was not expecting. It came from David and its subject “What a Rippoff” summed up the e-mails content. The main point that he made was that having bought memberships to wholesalers-uk.com and felt it was poor value for money. I must admit having revisited the site, and viewed the various wholesale links and the freebies on the site I still think £5.99 is fair for lifetime membership but perhaps you think differently. Let me know.

Because I like to be fair to everybody I offered David a free copy of the Ebay Entrepreneur CD Rom. This CD not only contains the Ebay Entrepreneur e-book but also Auction Hints and Tips plus Internet links to many UK wholesale and other sites of interest to Ebay sellers. Until very recently I have been selling this CD on Ebay for £4.99 plus £1 postage. Now I have decided to offer it Free to every reader of UK Auction Line. That is right every reader can have a copy of this CD. All I ask is that you pay £1 to cover the cost of postage and packaging. You can do this by making a payment to my Paypal account daveatebay@aol.com or by sending 4 x 1st class or 5 x 2nd class stamps to UK Auctionline, Office Suite 5, Poplar Road Business Centre, Cleethorpes DN35 8BL. (Sorry but because of the high cost of bank charges, no cheques please.)

Currently we are planning an "Online Auction Workshop" to be held in the West Midlands next month. Hopefully I will be able to give more details in the next issue.

Until then, keep on selling.

Dave Bromley

 

Contents:
1. Is there a Model for Success?
2. Have you visited the Ebay Wholesale Category yet?
3. Readers Letters

 


Content section 1

Is there a Model for Success?

I quite often have people contacting me and asking if there is a specific model that they can follow to make a success of their Ebay business. There are examples of successes all over the Ebay network and although most of these are operating in the USA we are now starting to hear of UK success stories. I know one lady who is earning over £30,000 based in Walsall who is making in excess of £30,000 a year selling modern collectibles from home. There is also another who has a turnover of over £100,000 selling designer clothes and shoes. Both dealing in entirely different product areas but achieving excellent results.

The old adage “Jack of all trades, master of none” can be very applicable to Ebay. It is far better to concentrate on one specialist area than try to sell everything. Ideally this should be an area that you are interests you and one you would enjoy being involved in. If you can establish yourself as a known expert in your particular field customers will be far happier buying from you than others and will also be prepared to pay more for the privilege. For instance if you are thinking of selling antiques through eBay it would be far better to specialise in say 18th century porcelain figures than to try and cover, furniture, painting, ceramics and every thing else.

Another great advantage in specialising, whether it be in Star War Figures, pop memorabilia or what have you is that you can build up a list of customers who having bought one item from you are more than likely to be interested in similar items that you have for sale. These you can offer them without having to go through eBay or pay listing fees or commission.

So the first stage in building your model is to select an area to specialise in.

Ebay is full of people who see selling on Ebay as little more than a hobby, and that is fine. But if you want to build yourself a serious business than you have to be professional from day one. That means keeping records, responding to all communications, dispatching sold and paid for items promptly and well packaged.
Simple things like putting a small printed label with your name and address on the package so that if for any reason the post office cannot deliver the item they will return it to you. So treat your business as a business and not as a hobby.

Stay current. Any market place changes, the better you understand the market you are selling in the easier it will be for you to adapt and change as necessary. Put some time aside each week to browse around the market and see what is selling and what is not. Often this gives you a chance to spot an opportunity before others. For instance I am told by people who know about these things that the Ninja Turtles are due to make a comeback this Christmas. Is this going to be an opportunity for someone?

And finally never stop testing. Test your titles, listings, and auction length and finish days and times. Experts can tell you what they think will work but you need to find out what will work for you. No one will ever get 100% sales from their auctions but that should not stop you trying to achieve it.

So to summarise

Specialise
Be professional
Keep current
Test, test and test again.

And finally just keep at it, it can be slow starting but you will find as your knowledge and expertise increase so will your sales. Nobody is born a power seller.



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Content section 2

Have you visited the Ebay Wholesale Category yet?

If you are looking for items to sell on eBay it is always worth having a look in the Industrial, Business and Wholesale category of eBay. If you then click on the section listed Wholesalers you will find 13 different headings including clothing, jewellery and watches, computers, electrical and photo among others.

Browsing around this section could be a good starting point to search for items to sell on eBay. It is quite possible that you can find bulk items, which you can then sell on eBay as individual items. Providing you have the storage space there is a lot to recommend buying in wholesale quantities and selling as single items or small lots. For one thing it can be time consuming writing out individual listings but if you have say 10 of an item you can just keep posting the same listing until they are all sold.

Another source of information that we have found is a web site called www.government-auctions.co.uk. This is a database of UK auctioneers with links to their web sites. This is a subscription web site and at presents it costs £14.95 for 3 months access or £19.95 for a full years membership.

If you are the type of person who is unable to travel and would only attend local auctions then subscribing to this web site would only be of limited use. You could just as easily get the information from your local newspaper. However, if you are prepared to travel for bargains this might be worth investing in. I would be inclined to contact auctioneers that hold bankruptcy and government auctions and ask to be put on their mail list. I did notice that some of the auctioneers were a bit lax at keeping their forthcoming auction details up to date.

There is also a free site at www.insolvency.co.uk, which also has details and links to a selection of UK auctioneers. Specialist auctions such as stamp, postcard or toy auctions also sometimes feature job lots and to track these down either search the Internet using a search engine like ask Jeeves or look in the special interest press.

Being able to source your products at the right price is half the battle with online auctions and of course the other half is selling them at a profit.

New from Ebay
In a few weeks, Ebay will be changing the eBay Header to add a new "Pay" link. When buyers click on this link, they will be taken to a new "Pay for Items You've Won" page to find all the items they have purchased within the last 30 days that are still awaiting payment. If Checkout is enabled or PayPal is offered, "Pay Now" buttons will appear beside these items to guide buyers through the payment process. If neither Checkout or PayPal has been used, the buyer will be shown a "Pay for this item" link with instructions to contact the seller to arrange payment.

A couple of issues ago we talked about “spoof” e-mails purporting to come from eBay, which turned out to be bogus. Often these e-mails are sent out with the intent of gleaning security information such as credit card numbers or passwords. Ebay.com have produced a very good guide on how to recognise and deal with this sort of mail. You can find this at www.ebay.com/securitycenter/ and click on the “how to spot “Spoof” (fake) e-mails.

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Content section 3

Readers Letter

Hello Dave
I wonder if you would mind explaining the pros and cons of listing for the various durations. Presumably it's not as simple as a 10-day listing gives you a better chance of getting the best possible price?
Many thanks
Neil

Hello Neil
Thank you for your question, I believe that the best option is to list for 10 days putting the listing up at about 6pm on a Thursday so that the item will be online for two weekends. (The period when there are the maximum online) However, I also use 7-day auction because Sunday is a good time to sit at the computer and compile listings and I think it is more important to finish the auction on Sunday evening than to let the auction run for 10 days.
You can opt for a 3 or 5 day auction if you want to raise cash quickly but from my experience auctions as short as these do not normally perform as well as 7 & 10 day auctions.
As you can see the time you set your auction to finish is more important that the actual length of the auction. I have no evidence to show that 10 day auctions perform any better than 7 day. With most auctions all the action takes place in the last 12 hours.
I hope this helps
Regards
Dave

 

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